UK energy firm collapses as Ofgem steps in to support customers

The firm had been under serious pressure following an inspection by Ofgem
Robert Rowlands Deputy editor, Money and lifestyle hub
14:44, 05 Nov 2025
Energy customers are now being supported by Ofgem
A UK energy supplier has collapsed. Gas and electricity firm Tomato Energy had been under severe pressure.
Now the industry’s watchdog has stepped in to protect supply for the provider’s 15,300 household and 8,400 business customers, regulator Ofgem said. We reported last month that the firm had recently been banned from taking on new clients after an Ofgem investigation into debts of more than £3m.
It was recently reported that the firm had filed a notice of intent to appoint an administrator. The firm had been facing major restrictions on how it operates.
It was announced on October 13 by Ofgem that a proposal had been put forward to fine the firm. The regulator issued details of a “proposal to impose a financial penalty to Tomato Energy Limited because of its failure to obtain and maintain liquidity at a sufficient level.”
Ofgem said at the time : “Ofgem is publishing a proposal to impose a penalty on Tomato Energy because of its non-compliance with the issues linked to the provisional order published in April. We are proposing a financial penalty requiring it to pay £1,500,000. This is for breaching the standard licence condition that requires it to obtain and maintain liquidity at a level that enables it to pay its ongoing financial liabilities.”
In October, Ofgem said the firm could lose its licence if it could not prove its financial stability. Ofgem gave the Basingstoke-based firm three months to comply.
The regulator had begun inspecting the finances of Tomato Energy Limited after being contacted by firms who were considering legal action to recover debts totalling more than £3m. The investigation later concluded with the introduction of a sales ban. That ban stopped the supplier from taking on new customers until it could show it was managing its finances in line with industry regulations.



