Claimants who receive benefits from the DWP and Labour Party government will notice their payment dates shifting in the forthcoming weeks.
DWP making change to benefits in December under Labour government
The Department for Work and Pensions is set to change payments for benefits in December. Claimants who receive benefits from the DWP and Labour Party government will notice their payment dates shifting in the forthcoming weeks.
If your benefit payment(s) are due to arrive on December 25 or December 26, they will likely be paid earlier – as these dates mark Christmas Day and Boxing Day, respectively.
If your DWP benefits have not been paid, contact the relevant helpline for your benefit type immediately. For Universal Credit, use your online account or call the helpline; for other benefits, call the general helpline.
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If you are unable to resolve the issue by phone or if there’s a dispute about a decision, you should gather advice, consider a mandatory reconsideration, or appeal the decision, as detailed on GOV.UK.
Call the main helpline for your benefit. If your benefit is affected by the cap, call this number: 0800 169 0145. If you are enquiring about Personal Independence Payment, call 0800 121 4433.
Contact organisations like Citizens Advice for help with a disputed decision and request a mandatory reconsideration. You must do this within one month of the decision date.
You can appeal the decision, too. If you disagree with the reconsideration outcome, you can appeal to a tribunal.
Other options for help include contacting your Labour Party, Conservative Party or Reform UK MP. If you are struggling to get through to the DWP, your Member of Parliament’s office may be able to help.
If you are unhappy with the service you received, you can make a formal complaint to the DWP Complaints Team.
If you are not satisfied with the DWP’s response to your complaint, you can take your case to the Independent Case Examiner, the DWP has also said on its website in a guide for claimants.
