Trends-AU

AI search and gadgets drive Black Friday sales shift

Artificial intelligence is everywhere during this year’s Black Friday sales as shoppers ramp up their use of chatbots to spend more than last year, signalling a shift in how bargains are being found.

The Black Friday sales, which have turned into a month-long affair kicking off in early November, mark the unofficial start of the holiday shopping season that is often considered a litmus test of consumer spending.

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