AT&T customers may receive compensation after two major data breaches exposed sensitive data across several years. The company denied wrongdoing but chose settlement to reduce legal risk and rising court expenses. Millions of customers learned that exposed data included Social Security numbers and private account details. These incidents sparked lawsuits that later combined into a large class action case. The settlement now offers direct payments for those affected by either breach.
The first breach occurred in March 2024 and exposed sensitive information on millions of customers. The data appeared on the dark web and included names, birthdates, passcodes, and Social Security numbers. The second breach involved call and text records collected from 2022 through early 2023. AT&T learned of illegal downloads on a third-party cloud system and launched an internal review. Customers began receiving notices several months later as the company assessed the scope.
AT&T stated that the settlement avoids long legal battles and protects customer trust. The company said it remains committed to strong data security across all systems. Customers impacted by either breach qualify for the settlement process. They can confirm eligibility through the official portal by entering basic account information. The system will then request documents needed to complete a valid claim.
Those without notice codes may contact the settlement administrator for help confirming eligibility. Eligible customers can submit claims online through the settlement website and upload needed documents. They may also send forms by mail to the listed New York address. Claims must arrive with complete information to qualify for review. The process aims to support customers impacted by the long investigation period.
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The filing deadline moved from November 18 to December 18 due to strong public demand. Online forms must arrive by midnight on the new date for valid submission. Mailed claims must be postmarked by the same deadline for acceptance. The settlement team recommends early filing to avoid processing delays. Many customers have already begun receiving confirmation emails after submission.
Payments depend on the type of breach and the level of personal data exposed. Tier 1 claims provide the highest amounts for those with exposed Social Security numbers. Tier 2 claims support those with other exposed data from the March breach. Tier 3 applies to the July breach and provides pro rata payments from remaining funds. Customers affected by both events may receive up to $7,500 under settlement rules. Final payout totals will depend on the number of valid claims received.
