Microsoft 365 Services Disruption in Australia: Users Face Access Issues in Accessing Services
Users across Australia are currently grappling with significant disruptions to critical business tools as Microsoft 365 services experience a widespread outage.
The incident, which began on the morning of December 10, 2025, is preventing a large number of enterprise and individual users from accessing essential applications, with Microsoft Teams appearing to take the hardest hit.
Reports indicate that users are facing latency, login failures, and complete inability to load the service suite.
Microsoft has officially acknowledged the issue, categorizing the event as “Service degradation” rather than a total outage, though the practical impact on end-users remains severe.
The technology giant has assigned the tracking code MO1193724 to this specific incident. According to the preliminary investigation, the scope of impact is specific to the Australian region, though the root cause is currently under analysis by Microsoft’s engineering teams.
The degradation is primarily affecting the Microsoft 365 suite, which serves as the backbone for corporate communication and document management. Users attempting to log into Microsoft Teams or access files via the cloud are encountering timeout errors.
We’re investigating an issue impacting users in Australia attempting to access various Microsoft 365 services. We’re actively investigating the issue and we’ve observed some degrees of recovery. Further details can be found in your Microsoft 365 admin center under MO1193724.
— Microsoft 365 Status (@MSFT365Status) December 10, 2025
The incident officially commenced at 8:36 AM GMT+5:30 on December 10, 2025. Given the heavy reliance on these tools for remote work and inter-office collaboration, the timing of the disruption during business hours has caused considerable friction for Australian organizations.
Microsoft support teams have begun the triage process to isolate the infrastructure causing the connectivity failures. While the company has not yet released a specific Time to Resolution (TTR), they are providing iterative updates to administrators via the Service Health Dashboard.
Microsoft is actively updating service availability as new telemetry data emerges. Administrators should regularly check the admin center for real-time updates regarding service restoration.
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