Sydney’s international terminal from above. (Image: Sydney Airport)
Sydney Airport’s new slot manager has pledged a fairer system for airlines as the Government’s demand management reforms come into effect.
Airport Coordination Limited (ACL), which took over slot management in Sydney on 1 April, has welcomed the changes which became law at the end of October, saying they will “deliver significantly greater transparency” and ensure airlines do not “game the system”.
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“There will be improved access and prioritisation for new entrants, giving consumers greater choice, and more airlines will now qualify for new entrant status, making it easier for new and smaller airlines to access the market,” said ACL CEO Neil Garwood.
“ACL will introduce its proactive approach of reviewing operational performance, working with airlines to find scheduling solutions. Should that fail to achieve desired results, the reforms introduce escalation mechanisms designed to improve performance and right time departures.
“We will also be reporting on reasons for cancellations and delays, and publishing data about slot allocations and utilisation for greater transparency.”
According to ACL, other “headline changes” include stronger “use it or lose it” provisions for existing carriers, better monitoring of slot performance and a reformed Compliance Committee, and improved access for regional airlines.
“Regional carriers will now be able to apply for slots at any time during the new shorter peak periods, 7am-11am and 5pm-8pm, not just the take-off and landing slots already set aside for priority access by regional NSW services,” the company said.
An independent audit last November had found major airlines were using the slots system at Sydney Airport to their advantage even as they stayed within the rules, with reform legislation passing near the end of 2024.
“This is the next step in the Albanese Government’s comprehensive plan to boost competition and improve the experience of Australian travellers, including strengthening customer rights, adding more capacity through international air services agreements and ensuring fair access for travellers with disabilities,” said Federal Transport Minister Catherine King at the time.
“Our independent slot audit identified significant issues with the slot system at Sydney Airport and the ways in which the existing rules benefit incumbent airlines.
“Our reforms directly address these issues, allowing better access for new entrants and cracking down on airline misbehaviour.”
The Minister’s office has been contacted for comment.
