Trends-UK

National Grid DSO reduces customer curtailment impacts by 20%

Through smart operation of a distribution network that serves over eight million customers, National Grid’s Distribution System Operator (DSO) has managed to avoid 450GWh of customer curtailment in the six months from April 2025 to September 2025.

This represents a 20% reduction against the total curtailment necessary for maintenance and upgrades in the previous 12 months.

In April 2025, the DSO set itself a target to reduce annual curtailment by 300GWh during planned outages for system maintenance. This target has been exceeded in just a few months with September 2025’s figure of 450GWh of avoided curtailment.

Curtailing the amount of locally generated power going into the system during maintenance periods is vital for safe working, and this curtailment is accessed by asking local energy producers to turn down the amount that they generate.

However, it does mean that energy powering local homes and businesses needs to come from other sources, often from much further away. Reducing curtailment at these times allows the DSO to maximise the amount of affordable and clean energy that is locally generated – a boost for National Grid Electricity Distribution (NGED) customers.

Helen Sawdon, Head of Operations at National Grid DSO, said, “Beating our target is great news for local energy generators across our region, and points towards continued opportunities for growth.

“Keeping our energy system safe and reliable naturally requires us to take some of our network equipment out of service temporarily while we undertake maintenance and upgrades.

“By focusing on how we model network outages, we can precisely target the curtailment to exactly where and when it’s needed. This keeps power flowing for longer – particularly from local low carbon providers who are helping to deliver more affordable power through our flexibility market, lowering both customer bills and carbon emissions at the same time.

“The less we curtail our customers, the more attractive it is for energy producers to connect into the system. This increases market competition that lowers energy costs and moves us towards our vision of abundant locally generated, clean and affordable energy powering the communities and businesses we serve.”

This overperformance trajectory is likely to continue, according to the DSO’s analysts, and is highlighted in the most recent quarterly Key Performance Indicator report.

This report can be downloaded from the DSO’s Publications Library, here.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button