In recent days, Spotify users have expressed their discontent as the app experiences significant issues, particularly when it comes to playing podcasts. A growing number of complaints have emerged, indicating that the app either crashes abruptly or fails to launch entirely. Users have taken to social media, especially X (formerly Twitter), to voice their frustrations. Reports from users such as @wiscowreckers cite that the app “won’t play podcasts and crashes,” while @StorageStache1 stated their experience of the app “crashing before it even loads.”
In response to the mounting complaints, Spotify has acknowledged the problem. The official support account, @SpotifyCares, has been proactive in addressing user concerns, reassuring the public that a resolution is being worked on. They have also recommended that users enable automatic app updates to ensure they receive the fix as soon as it is released. For those who are unable to wait for an update, Spotify suggests using the web player as an alternative.
While awaiting a formal resolution, users experiencing crashes have been advised to attempt reinstalling the app, a common troubleshooting method for various application issues. The procedure varies depending on the device being used:
For iOS users:
- Long press the app icon and select “Remove App” to delete it.
- Navigate to the App Store to reinstall Spotify.
- For a thorough clean reinstall, users should clear the app cache and delete the app from the iPhone Storage menu before restarting their device.
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For Android users:
- Uninstall the app by going to Settings > Apps > Spotify.
- Reinstall it from Google Play.
- For a more comprehensive clean reinstall, users are advised to clear storage/cache and delete the com.spotify.music folder from their device storage before reinstalling.
For Mac and Windows users:
Specific instructions haven’t been detailed, but general reinstallation procedures apply.
Users are encouraged to follow these steps as a potential workaround until the official fix is rolled out. While it may seem inconvenient, a clean reinstall often resolves many app-related glitches.
As this situation unfolds, Spotify users are reminded to monitor official communication channels for updates and additional support. It’s essential to stay informed to tackle ongoing issues effectively and ensure a seamless listening experience in the future.
