“Too many autonomous agents for overlapping or redundant tasks mirror the challenges most enterprises have faced with bot and app sprawl in prior M365 deployments. Without tight governance, enterprises could face duplication, higher spend, data security exposure, and oversight challenges,” Jain said.
But, said Dai, Entra IDs could play a pivotal role in avoiding that sprawl. “These IDs can be used to treat agents as directory-backed identities enabling lifecycle control, access reviews, and compliance policies….helping enterprises gain visibility and accountability,” he said.
Even before we learn all the details of these new Agentic Users, it’s clear that there are some aspects of them to which enterprises will have to pay particular attention.
