“We’re thrilled to bring our new relationship-focused design to Greater Los Angeles with this beautiful new branch,” said Malgy Blue, the Greater Los Angeles market leader at U.S. Bank. “Everything about its design provides a more modern banking experience to help our Compton customers have an amazing experience, allowing our bankers to better interact with our clients and meet their needs more efficiently.”
Inside the new branch designs, customers might experience advancements designed to deliver a digital-first approach that incorporates human interaction and acumen:
- Bankers equipped with mobile tablets
- Customer support stations that provide space for one-on-one conversations
- Engagement offices that provide a space for more in-depth conversations
- In-lobby and walk-up ATMs
- Community rooms (in select locations)
- Complimentary cafes
Additionally, customers also have access to specialists in business and commercial banking, wealth management, and mortgage services.
One of the new signature features of select branches, such as Rancho Palos Verdes, is a community room available for use by customers, including nonprofit and small business customers, to hold gatherings and meetings. The space can be booked after branch hours and is equipped with a kitchenette and restroom for added convenience.
