Ashwaubenon Cinnabon employee fired after viral video captures offensive comments towards customer
ASHWAUBENON, Wis. (WBAY) – An employee at the Cinnabon location in Ashwaubenon’s Bay Park Square Mall has been fired following a viral video that showed her making offensive comments towards a customer.
The video, posted to TikTok, was recorded on December 5th, according to the video caption. The poster says that she started recording after the employee made a derogatory comment about her hijab. The employee went on to make more comments, including using the N-word and calling herself a racist. The full video can be found here, though viewer discretion is advised for strong and offensive language.
In a comment on a reposting of the video, Cinnabon replied, saying: “We’ve seen the disturbing video from the Cinnabon bakery in Ashwaubenon, WI, and we do not condone this behavior. The former employee was immediately terminated by the franchise owner. Their actions do not reflect our values or the welcoming experience every guest deserves.”
Action 2 News reached out to Cinnabon for additional comment, and a spokesperson said: “We are aware of the deeply troubling video involving a former employee at the independently owned and operated Cinnabon bakery in Ashwaubenon, Wisconsin. The individual seen in the video was immediately terminated by the franchise owner. Their actions and statements are completely unacceptable and in no way reflect the values of Cinnabon, our franchisees, or the welcoming environment we expect for every guest and team member. We take this situation seriously and remain committed to ensuring all guests are treated with dignity, respect, and kindness every time they visit one of our bakeries.”
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