MAJOR banks, including Lloyds and Halifax, are down this morning after a global IT outage hit dozens of websites.
Dozens of online services, games and apps – including the HMRC website and several banks – are offline due to a crash at hosting company Amazon Web Services.
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Web users have been unable to access dozens of services on Monday morningCredit: EPA
Tens of thousands of Lloyds Bank and Halifax customers are unable to log in to online banking or mobile apps due to the outage.
One customers said on X: “Lloyds bank down. App not working. I’ve tried Halifax app and the same issue.”
Another said: “Lloyds bank down app and card declined…”
A third added: “App is down, online is down….
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“Please acknowledge and fix it. This has nothing to do with cache or internet access.”
A post on the Lloyds Bank website said: “Sorry, we’re unable to process your request at the moment.
“We are currently having some technical issues.”
The problem is believed to be caused by Amazon Web Services (AWS), which powers thousands of websites.
AWS went down earlier today, causing issues for many major online services around the world.
Amazon Web Services says its engineers started working on the problem as soon as it was found and are now fixing it and looking for the cause.
Downdetector, a website which tracks complaints about online services, showed a spike in reports on Monday morning, including more than 2,681 at Amazon Web Services (AWS) and 500 reports of issues for the HMRC website by 9am.
Other services showing a spike in reported outages included Slack, Ring, Vodafone, Signal, Halifax, BT, EE and Sky.
