HUNDREDS of Vinted users have been left unable to access their cash from sales on the reselling app this afternoon.
Hundreds of sellers have reported issues with the online marketplace on the outage tracker Downdetector.
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The issue appears to affect sellers trying to withdraw their earnings from salesCredit: Getty
Screenshots shared by other customers show in‑app noticesCredit: Vinted
Frustrated customers have also taken to social media to highlight the issue.
One customer said on X (formerly Twitter): “Vinted you currently have a pending balance issue globally.”
Another said: “Anyone else having this issue on Vinted?”
A third added: “What’s with the pending balance issue?
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“It’s been days and I need to withdraw my money.
“Anyone else having the same issue?”
Screenshots shared by other customers show in‑app notices warning: “Sorry, your earnings might stay in pending balance longer than usual.
“We’re working on it.”
Others report: “We’re experiencing issues with payment processing at the moment.
“We kindly ask for your patience while we resolve this.
“Sorry for the inconvenience.”
The issue appears to affect sellers trying to withdraw their earnings from sales.
A Vinted spokesperson said: “Our payment provider, Mangopay is currently experiencing an issue which is delaying some UK withdrawals.
“We’re working closely with them to resolve this as a priority.”
Has Vinted gone down before?
It is not the first time the popular online marketplace has had issues with its app.
In April, a brief outage left thousands unable to log in or access the reselling app.
In March, an earlier glitch prevented hundreds from uploading items or photos.
Vinted users reported similar problems back in September, when thousands of users said the app was down.
At the time, users said they were unable to buy and sell items.
The problem peaked with over 3,000 reports of issues.
Last May, The Sun revealed a payment glitch that warned sellers they could face long delays in receiving their money.
The reselling platform previously confirmed its payment provider had been suffering from a tech issue and it was working to rectify it.
The problem related to tech issues with Vinted’s third party payment service provider, Mangopay.
How does Vinted work?
VINTED is an app where you can buy and sell second-hand clothes and accessories.
Sellers can list items on the app for free and there are no fees for selling items either.
Instead, buyers pay a buyer protection fee on every transaction, worth between 3% and 8% of the sale price before postage, plus 30p to 80p depending on the item’s value.
This fee contributes towards protecting buyers if they have a problem with their order.
Any money you earn as a seller goes into your Vinted Wallet, which you can then withdraw out to your bank account as cash.
How to make money on Vinted
Selling on Vinted can be a great way to make extra cash – especially if you’re doing a wardrobe clear-out.
Last month, we revealed how one seller made £400 in four weeks on the platform and her tricks for getting sales.
Meanwhile, another savvy seller earned £2,100 by selling old clothes on the platform.
The easiest way to use Vinted is on the app, although there is a website too.
You’ll first need to create a profile.
Once you’re set up, you’ll be able to upload items you want to sell to your profile.
You’ll need pictures of each item and you can add up to 20 photos.
Make sure they’re clear and show different angles of the item.
You should take pictures of any imperfections, such as stains or pulled stitching.
It can also help to take a picture of the label, particularly if the item comes from an expensive brand.
The listing should also contain a description of the item, ideally with as many details as possible.
For example, you might want to say if the sizing is slightly off or true to size, and if the item has only been worn a few times.
You will also need to select a category for the item and set a price.
The app will usually show you listings of similar items to give you an idea of how to price it.
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Some Vinted users will try to haggle you down on the price, so it’s worth bearing this in mind.
Of course, if you’re looking to sell quickly then you might want to set the price low to undercut other sellers.
